Terms and Conditions of Sale
The buyer is responsible for providing safe and suitable storage and for ensuring that it will take the full quantity ordered. The buyer will also indemnify the seller against claims, damages, expenses or costs which may arise as a result of the buyer not observing these conditions.

It is a condition of sale of any Aviation or Motor Fuels supplied against ticketed invoices that the Buyers will strictly observe all the conditions of their Petroleum storage licence and that they will not allow any smoking or naked lights nor permit any stoves, electric or gas fires or radiators to function in proximity to a tank or inlet pipe into which a delivery of spirit is being made or a vent pipe connected to such a tank and will indemnify the Sellers against any damages, claims or costs arising out of a breach of this clause.

The product supplied against ticketed invoice will be charged at the prices ruling on the day of delivery irrespective of the date of order.

Where the buyer is a commercial consumer such product is sold exclusively for own use or trade purposes only and must not be resold, transferred or disposed of to any other person, firm, company or corporation.

Sellers measurement of quantity will be accepted by Buyers.

All packages contain full measure when delivered by Sellers but owing to the volatile nature of Petroleum they cannot hold themselves responsible for any shortage after the packages leave their hands.

Acceptance by Buyers of products supplied against ticket invoice will be treated as an acceptance by them of these conditions.

The Consumer shall be responsible for the dipping of his tanks and shall confirm to the driver that there is room for the load.

An additional charge to cover Government VAT payable by the Seller in respect of monies received from the sale of goods liable to such tax, is shown separately on the Sellers invoice applicable and forms part of the Sellers price of the goods.

Where oil is sold to a private residence and invoiced to a third party, it is agreed that whomsoever shall sign the receipt acknowledging delivery shall in addition to the party being involved be liable to the seller both as principal and as agent of the buyer and shall discharge the amount due in the event of the buyer failing to do so within thirty days from the receipt of the goods at the residence.
Customs Requirements - Petrol and Autodiesel
The Customs/Excise Duty chargeable on hydrocarbon oil has been paid on the oil specified in this invoice and no rebate of such duty has been allowed thereon.
Customs Requirements - Marked Gas Oil
This oil is marked gas oil delivered on rebate of duty and must not be used for combustion in the engine of a motor vehicle or kept in the fuel tank of such vehicle. Any person so using them renders himself liable to proceedings for penalties.
Customs Requirements - Other Products
The marked products specified in this invoice have been delivered on rebate of Customs/Excise Duty and must not be used for combustion as fuel in motor vehicle or kept in a fuel tank of such a vehicle. Any person so using them renders himself liable to proceedings for penalties.
Reservation of Title Clause
Risk or loss of damage to the products sold to the Buyer shall pass to the Buyer at the time of delivery but property in such products will not pass to the Buyer, AND TITLE SHALL REMAIN VESTED IN THE Seller or his agent until payment in full of the invoice price thereof and all sums due and owing from the Buyer to the Seller or his agent on any account whatsoever, until such time the Seller or his agent shall be entitled to re-delivery of the products and for the purpose of inspecting or recovering the same, to enter upon any premises where any such products are stored or thought to be stored. If the Buyer shall at any time mix such products with similar products of its own, it shall be deemed to dispose of its own products before disposing of any of the Sellers or his agents.
Payment
When an order paid by debit or credit card is placed on this website the full value of the order placed is deducted from the debit or credit card at the time of ordering. In the event that the delivered amount is less than the amount ordered we will refund the difference back to the debit or credit card used to place the order. The unit price charged may vary where the delivered quantity is less than the ordered quantity.
Delivery
Delivery will normally take place within one to two working days of receiving an order but during busy times and in poor weather conditions it may take longer. Morrow Fuels will make every effort to make a prompt delivery but cannot accept responsibility for delays caused by circumstances beyond our control.

If for any reason we are unable to fulfil a delivery for an order which has been placed and paid for through this website we will refund in full the value of the order placed. The refund will be processed back to the debit or credit card used to place the order.

We reserve the right not to accept an order placed and paid for on this website.
Refunds
Refunds from this website are processed through our payments processor and the banking system and can take between three and ten days to complete.
Privacy Policy of Morrow Fuels
Morrow Fuels is committed to protecting personal data.  This privacy statement describes how and why we collect and use personal data and provides information about individuals rights.  It applies to personal data provided to us, both through direct interaction with individuals and by online means such as websites or emails.  We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.
Personal data is any information relating to an identified or identifiable living person.  Morrow Fuels processes personal data for numerous purposes and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose may differ.
When collecting and using personal data, our policy is to be transparent about why and how we process personal data.
Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
How we use Cookies
Our Site may use cookies to enhance User experience. For general information you can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.
How We Use Collected Information
Morrow Fuels may collect and use Users personal information for the following purposes:

1. - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.

2. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

3. - To improve our Site
We may use feedback you provide to improve our products and services.

4. - To process payments
We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

5. - To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them

6. - To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing Your Personal data and locations of processing
Personal data held by us may be transferred to:

1. Third party organisations that provide applications/functionality, data processing or IT services to us.  Morrow Fuels uses third parties to support us in providing our services and to help provide, run and manage our internal IT systems.  For example, providers of information technology, cloud based software as service providers, website hosting and management, data analysis, data back up, security and storage services.  The servers used by these cloud infrastructures are located in secure data centres around the world, and personal data may be stored in any one of them

2. Third party organisations that otherwise assist us in providing goods, services or information

3. Auditors and other professional advisers

4. Law enforcement or other government and regulatory agencies or to other third parties as required by, and accordance with, applicable law or regulation.

Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including the purposes of satisfying any legal, accounting, or reporting requirements.  HMRC recommends six years. 
Security
We take the security of all data we hold seriously.  We have in place policies and procedures which cover data protection, confidentiality and security.  We regularly review the appropriateness of the measures we have in place to keep the data we hold secure.
Our Website
Some Pages of our website may permit you to send emails or other messages to us.  Emails and messages sent to us will contain your name and email address, as well as any other information you may wish to include in the message.
Changes To This Privacy Policy
Morrow Fuels has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Morrow Fuels
www.morrowfuels.co.uk
info@morrowfuels.co.uk

Morrow Fuels
49 Gravelhill Rd,
Maze, Lisburn,
County Antrim,
Northern Ireland
BT27 5RW
028 9262 1741

This document was last updated on 24th May 2018
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